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Macfrancis Belchi

Enthusiastic and skilled computer systems specialist with a bachelor’s degree (Honors) in engineering. Fully committed to the exciting and evolving world of information technology and computer systems management. Possesses technical expertise in IT administration, cloud and on-premise servers and devices management, virtualization, Salesforce CRM, operating systems deployment, Microsoft and Amazon web cloud computing, Microsoft System Center Configuration Manager, Hypervisors, Identity access management applications and Ticketing systems.

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PROFICIENCIES

Documentation

Sound knowledge of Microsoft M365 applications and of MS Excel and Access for Reporting

Data Management

Versed in the query and modification of databases with use of a structured query language and PHP

Cloud & Hybrid

Good knowledge of cloud infrastructure, on-premise and hybrid resource, user and devices management

Operating Systems

Versatile with multiple operating systems, platforms, devices and programming languages including Linux
CAPABILITIES
John

Network and Device Troubleshoot

Proficient in troubleshooting network and device issues to ensure smooth operation
Mike

Scripting and Automation

Skilled in scripting and automation to streamline processes and increase efficiency
Jane

Reporting and Documentation

Excellent with reporting techniques, applications and customer relations management
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